AI Complaint Manager

Value Proposition

Streamlined Complaint Lifecycle: Automates the entire process from submission and department routing to legal analysis and final verdict generation.
Enhanced Accuracy & Speed: Reduces manual data entry errors through OCR and automated keyword extraction, enabling near-instant routing and updates.
Transparent & Compliant: Adheres to legal protocols for complaint handling, ensuring thorough documentation and compliance with applicable laws.

Key Features & Advantages

Our AI Complaint Manager automates complaint handling by extracting keywords and routing cases efficiently, supporting text, handwritten (OCR), and digital submissions for seamless processing.

Multi-Format Complaint Submission

Citizens can submit complaints via typed text, handwritten documents (digitized via OCR), or computer-generated letters.

Automated Processing

AI extracts keywords, routes complaints to the appropriate department, and tracks their status throughout the lifecycle.

Department Review

The concerned department reviews complaints and submits case details and judgments.

AI Analysis

AI cross-references laws, determines penalties, and generates formal reports.

Final Resolution

AI compiles a final report with case details, judgments, and legal findings for higher officials.